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Last updated: 26.10.2025

1. Data Controller

This is official international business website of Webialisti.
Business ID: 1969538-3
NIP: 9512629355
Business Industry: TOL 2008 | 62020 Computer hardware and software consulting

2. Contact Person for Data Protection Matters

Name: Antti Pätsi

Contact Information: +358 45 652 3810 / info@webialisti.con

3. Legal Basis and Purpose for Processing Personal Data

The processing of personal data is based on the legal grounds defined in the EU General Data Protection Regulation (GDPR).

Purpose of ProcessingLegal Basis (per GDPR)Examples of Data Processed
Customer relationship management and maintenanceContract or Legitimate Interest (customer relationship)Name, email, phone number, order history (in an online store)
Service delivery and invoicingContractName, address, payment details, order details
Marketing and communicationConsent or Legitimate Interest (direct marketing)Email (newsletter), cookies, IP address
Website analytics and developmentLegitimate Interest (business development)IP address, browser information, website usage data (cookies)
Compliance with legal obligationsLegal ObligationAccounting records, documentation upon request

4. Personal Data Processed (Data Content)

Webialisti primarily collect and process personal data belonging to the following categories of data subjects:

  • Customer identification and contact information: Name, address, phone number, email address.
  • Customer relationship information: Order history, customer feedback, customer service communication.
  • Payment information: Billing information, payment method details (Note: credit card details are often processed by a payment intermediary, not by the Data Controller).
  • Website usage data: IP address, browser type, device information, duration of visit, links followed to the site (usually collected using cookies).
  • Marketing-related information: Consents and prohibitions (e.g., direct marketing prohibition).

5. Regular Sources of Data

We regularly collect personal data directly from the data subject:

  • When the Customer registers or places an order in the online store.
  • When the Customer contacts us by email, phone, or through a form.
  • When the Customer subscribes to the newsletter.
  • From website usage (cookies and analytics).

6. Disclosure and Transfer of Personal Data

We only disclose data when necessary and to carefully selected third parties who process the data on our behalf (Data Processors):

  • Delivery services: Delivery address information to ensure delivery.
  • Payment intermediaries: Payment information for processing payment transactions.
  • Accounting and financial management: Billing information for statutory obligations.
  • IT service providers: For website and email server maintenance.

Transfer of data outside the EU or EEA:

  • Webialisti use service providers who may transfer data outside the EU/EEA for search engines and AI tools.
  • In such cases, we ensure that lawful transfer bases, such as the Standard Contractual Clauses (SCC) approved by the European Commission, and necessary additional safeguards are in place.

7. Data Retention Period

We retain personal data only for as long as necessary to fulfill the purposes defined in section 3.

  • Customer relationship data: Retained throughout the customer relationship and for 3 months after its termination.
  • Accounting data: Retained in accordance with the Accounting Act 6 years.
  • Newsletter subscriber data: Retained until the subscriber cancels the subscription.
  • Cookie data: Retention period is defined in the cookie settings (see cookie policy).

8. Rights of the Data Subject (Customer Rights)

The data subject has the following rights concerning their personal data:

  • Right of access: The right to request access to the personal data concerning them.
  • Right to rectification: The right to request the correction of inaccurate or incomplete data.
  • Right to erasure (“right to be forgotten”): The right to request the deletion of personal data if there is no longer a legal basis for processing.
  • Right to restriction of processing: The right to restrict the processing of data in certain situations.
  • Right to object: The right to object to processing where the processing is based on legitimate interest (e.g., direct marketing).
  • Right to data portability: The right to receive the data in a commonly used and machine-readable format and transmit it to another controller.
  • Right to withdraw consent: If processing is based on consent, the right to withdraw consent at any time.

Exercising rights: All requests related to these rights must be submitted in writing to the contact person mentioned in section 1.

9. Right to Lodge a Complaint with a Supervisory Authority

The data subject has the right to lodge a complaint with the Data Protection Ombudsman’s office if they consider that their personal data has been processed in violation of the applicable data protection legislation.

Supervisory Authority Contact Information:

Check current contact details: https://tietosuoja.fi/en/contact-information

10. Data Security

We employ appropriate technical and organizational safeguards to protect personal data against unauthorized access, disclosure, and other unlawful processing.

  • Data is collected via a secure connection (SSL/TLS encryption).
  • Access to the data is restricted only to those who require it for their work duties.

11. Cookies

Webialisti use cookies on our website to enhance user experience and analyze website usage. A cookie is a small text file stored on the user’s device. Cookies are used to maintain for customer relations and to improve user experience on this website.

Contact

In case of anything do not hesitate to contact Webialisti
Phone / Whatsapp:
+48 501 388 112

Email:
info@webialisti.com